Product Designer

AI Strategist Lead – Life Sciences Voice AI

As an AI Strategist Lead at SynthioLabs, you’ll lead some of our most complex and high-impact customer programs across top global pharma and biotech companies. Partnering with senior technical leaders, you’ll guide a cross-functional team of engineers, product managers, medical strategists, and researchers to deliver enterprise-scale Voice AI solutions that transform how our customers engage with HCPs, patients, and internal field teams.

You’ll work directly with senior executives — from Pharma Commercial teams helping them scope, design, and operationalize AI-native strategies that create measurable impact. You’ll be accountable for both delivery excellence and long-term business value, serving as a trusted advisor to executive sponsors and ensuring our AI products drive meaningful adoption and ROI.

This role is perfect for someone who combines strategic clarity, operational rigor, and customer empathy, and thrives in environments where innovation meets enterprise discipline.

Key Responsibilities

Executive Partnership:

Develop and maintain trusted relationships with senior pharma stakeholders. Shape engagement strategy, align on business goals, and act as a thought partner across functions.

End-to-End Ownership:

Lead engagements from discovery to scaled deployment — defining success metrics, building the roadmap, and ensuring sustained value realization.

AI Strategy & Value Discovery:

Identify high-value problems across commercial, medical, and patient-facing workflows. Translate opportunities into actionable AI solutions with clear ROI.

Team Leadership:

Co-lead a multidisciplinary team (AI engineers, product designers, strategists, and program managers). Drive clarity, accountability, and execution excellence.

Enterprise-Grade Delivery:

Ensure solutions meet regulatory, compliance, and performance standards (HIPAA, PV, MLR). Navigate complex environments and align across internal and customer teams.

Change Management & Adoption:

Drive field training, onboarding, and workflow integration to ensure our Voice AI platforms become embedded in daily use.

Platform & Product Influence:

Serve as the voice of the customer to our product and engineering teams. Surface insights and patterns that inform product evolution and roadmap priorities.

What We’re Looking For

Pharma / Life Sciences Experience:

Proven track record leading high-budget enterprise transformations or AI programs in pharma or healthcare (>$5M+ scope).

Strategic Leadership:

Ability to frame business challenges, guide executive decisions, and translate strategy into measurable impact.

Customer Empathy:

Deep understanding of HCP, patient, and field team needs - and how Voice AI can enhance their workflows.

Technical Fluency:

Understanding of AI/ML concepts and familiarity with Python, SQL, or analytics tools. Experience with conversational AI or LLMs is a plus.

Executive Communication:

Comfortable presenting to C-suite stakeholders and bridging the gap between business and technical teams.

Bias for Action:

Thrives in ambiguity, takes ownership, and drives initiatives from concept to execution.

Passion for Responsible AI:

Belief in building secure, compliant, and medically accurate AI systems that improve healthcare engagement.

Travel:

Open to travel (25–50%) for client workshops, deployments, and executive sessions.

What We Offer

• Competitive salary, benefits, and equity participation
• Opportunity to shape AI adoption across the global pharma ecosystem
• Exposure to cutting-edge AI technologies powering next-generation HCP and patient engagement
• Collaborative, fast-paced environment focused on growth, innovation, and real-world impact

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