Privacy Policy

Last Updated: August 20, 2025

Effective: July 21, 2024

SynthioLabs, Ltd. and its affiliates worldwide (“SynthioLabs,” “we,” “our,” or “us”) are committed to protecting the privacy of users (“you” or “user”) of our Internet websites, platforms, applications, and related services we provide through the Internet, in person, via telephone, or through electronic communications (individually and collectively, the “Services”).

This Privacy Policy, together with our Cookies Policy, describes our practices regarding the Personal Data we collect when you use the Services. As used in this Privacy Policy, “Personal Data” means data that identifies or can reasonably identify you (e.g., name, address, telephone number, email address), as well as other non-public information linked to such data.

If you have any concerns or questions about your privacy or use of our Services, please see Section 12 (“How to Contact Us”).

1. CONSENT

By submitting Personal Data through our Services, you agree to the terms of this Privacy Policy and consent to the use of your Personal Data in accordance with it.

2. CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time. Any substantial changes will be announced by a prominent notice on this page, together with the effective date. Where required by law, we will also provide direct notice. Continued use of our Services after changes are posted constitutes your acceptance.

3. CHILDREN UNDER 13

We do not knowingly collect Personal Data from children under 13. If we learn we have done so, we will delete such data promptly.

4. INTERNATIONAL TRANSFERS

Your Personal Data may be transferred and stored outside of your country of residence, including in the United States, Europe, or other jurisdictions. By using the Services, you consent to such transfers, even where data protection laws may differ from those in your country.

5. TYPES OF DATA WE COLLECT

5.1 Personal Data You Provide. Includes information you submit (e.g., via forms, emails, surveys, account registration, job applications). This includes information you provide when filling out forms on our website or through our Services, such as sign-up forms, event registrations, sample or demo requests, and other interactions.

5.2 Personal Data Collected via Technology. We and our providers automatically collect data such as IP address, browser type, device identifiers, time zone, operating system, referring URL, usage activity, clicks, search queries, and interactions. We use cookies, pixels, and analytics tools (e.g., Google Analytics). You may opt out of Google Analytics here.

5.3 Personal Data from Third Parties. We may obtain information from business partners (e.g., trade shows, webinars, public databases, or joint marketing partners).

5.4 Anonymous Data. We may create aggregated, de-identified data that cannot reasonably identify you.

6. USE OF YOUR DATA

6.1 General Use. “To send you marketing communications, newsletters, and updates about our Services, products, and events, consistent with your consent and applicable law. By accepting our Terms of Use and this Privacy Policy, or by submitting your information through our forms, you consent to receive such communications. You may opt-out at any time.”

We use Personal Data to:

• Deliver and operate our Services.
• Respond to inquiries.
• Provide administrative notices.
• Send marketing, product, or event communications (with opt-out rights).
• Remember your preferences.
• Personalize your online experience.
• Improve, secure, and audit our Services.
• Perform analytics and create de-identified data.
• Comply with legal obligations.

6.2 Anonymous Data. We may use and disclose de-identified data for analytics, research, and product improvement.

6.3 Feedback. Any feedback may be used for business purposes, subject to this Privacy Policy.

7. DISCLOSURE OF YOUR PERSONAL DATA

• 7.1 Affiliates. We may share with our global affiliates, provided they adhere to this Privacy Policy.
• 7.2 Change of Control. In mergers, acquisitions, or asset transfers, Personal Data may be transferred to the successor entity.
• 7.3 Legal Requirements & Harm Prevention. We may disclose to comply with law, enforce terms, or protect rights, safety, or security.
• 7.4 Service Providers. We engage third-party providers for hosting, analytics, customer support, marketing, and security. They are contractually bound to use data solely to provide services to us.
• 7.5 Direct Marketing. We do not sell or share Personal Data for third-party marketing without explicit consent.
• 7.6 Social Media. If you post via integrated social media services, that information may be public and governed by the third party’s terms.
• 7.7 Links. External sites are governed by their own privacy policies, not ours.

8. YOUR CHOICES

8.1 Opt Out of Communications. You may unsubscribe from marketing emails via the link in each email or by contacting us. Transactional emails will still be sent.

8.2 Access, Correction & Deletion. You may request access, correction, or deletion of your Personal Data by contacting us. We will comply subject to legal and contractual requirements. Where applicable (e.g., GDPR), we will honor rights to erasure and portability.

9. SECURITY

We use appropriate technical, organizational, and administrative measures to protect data against loss, misuse, or unauthorized access. However, no method of transmission or storage is completely secure.

10. RETENTION

We retain Personal Data as long as necessary for business purposes, compliance, or as required by law. Residual copies may remain in archives or backups.

11. DO NOT TRACK

Our Services do not currently respond to “Do Not Track” signals due to lack of industry consensus.

12. HOW TO CONTACT US

By Email: privacy@synthiolabs.com

By Mail (U.S. HQ):

SynthioLabs, Ltd.

Attn: Privacy Office

SynthioLabs, Ltd.

Attn: Legal Department

128 King St, Floor 2, CA 94107

privacy@synthiolabs.com

United States