The right way to evaluate a voice agent is to have another voice agent talk to it.

Humans have spoken for 100,000 years. Typed for a few thousand. The friction was never the medium, it was the mismatch.

A pharma lens on what happens in the age of AI cannibalizing software, and what it means for your business.

The industry is moving from a System of Record to a System of Context, and this is dramatically shifting the landscape.

When shared context exists across accounts and journeys, the learning compounds. This marks a shift from systems that merely record activity to those that inform action.